Hit Return to execute the command, and reinstall Rosetta on the Mac.
usr/sbin/softwareupdate -install-rosetta -agree-to-license The simplest way to reinstall Rosetta 2 is by opening the Terminal application, found via Spotlight (Command+Spacebar and typing Terminal), or by going the /Applications/Utilities/ folder, and then issuing the following command string:
The solution to fix the app crashing problem is rather straightforward install Rosetta in macOS again. Termination Reason: SIGNAL 5 Trace/BPT trap: 5Īssertion failed : runtime library is newer than runtime If you experience this issue, an app will fail to open and crash upon launch, and the error message will read something like the following:Įxception Codes: 0x0000000000000001, 0x00007ff7ffc73af0 The app crashing problem appears to happen only when attempting to open apps that use Rosetta, the translator that allows Intel apps to run on Apple Silicon architecture. A common example is something like this having used Migration Assistant to setup a new M1 Pro or M1 Max MacBook Pro from a previous gen M1 MacBook Pro, you may notice apps that ran fine before are suddenly all crashing on the new Mac. Microsoft Error Reporting log version: 2.0Īpplication Bundle ID: issue seems to happen most often after using Migration Assistant to setup a new Mac, but it can also happen to some Apple Silicon Macs that have downgraded from MacOS Monterey back to Big Sur, or even updated to MacOS Monterey from macOS Big Sur. I am far from being computer savvy but can someone please tell me why I can't get MS Office to work and explain to me in user friendly terms how I can fix it? I would really appreciate it. I've even tried holding down the shift key and starting up Excel or Word and it still crashes. When I click on Word or Excel, it crashes and below is the report that I got when I just now opened Excel and I get the same with Word. Permissions and Disk Repair stated everything was fine and no problems found. Īfter each uninstall, I did a startup from my Install CD and ran Disk Repair and Repair Permissions before reinstalling MS Office. I have uninstalled the program and reinstalled it three times using the following instructions from this link as well as read threads with others having the same issue but I can't seem to fix it. Now all of a sudden, for no apparent reason, it crashes when I start, Excel, Word, or PowerPoint. I have been running MS Office 2011 for Home and Student on my MacBookPro (OS 10.6.8 ) without any problems.
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